3 Basic work environment features your call center must have


A healthy, satisfying, and empowering call center work environment is essential to your customer service representatives. When employees are genuinely happy with their company’s policies, benefits, and compensations, you can expect low attrition and high employee satisfaction rates. This is why in planning to outsource to a call center, it’s vital to look into some features that can ensure long-term satisfaction and loyalty of the frontline employees.

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